Gustavo - Administrative Assistant at Oficina Jurídica Quintanilla & Asociados

San Salvador, San Salvador Department, El Salvadoren

Managed confidential legal and administrative documentation with high accuracy and security.

Resolved technical issues and provided exceptional customer service for digital financial services at Chivo Wallet.

Published on CazVid

Summary

Dedicated professional with experience in legal administration, digital education, and customer support within financial services. Skilled in content creation, project coordination, and managing confidential information. Fluent in digital tools and committed to continuous learning.

Key Achievements

Designed and implemented digital educational materials, enhancing remote learning experiences at Liceo Frankfurt.
Coordinated student social service projects, fostering active participation and social responsibility.

Skills

Administrative ManagementAdvanced

Experienced in managing legal and administrative documentation with confidentiality and efficiency.

Customer Service & Technical SupportIntermediate

Skilled in resolving user issues and ensuring high-quality service in digital financial environments.

Digital Education & Content CreationIntermediate

Proficient in designing educational digital content using Google Workspace, Moodle, and Zoom.

Project Coordination & Social EngagementIntermediate

Capable of organizing educational projects and fostering collaborative participation among stakeholders.

Languages

ESPAÑOL

Experience

ASISTENTE ADMINISTRATIVO

OFICINA JURÍDICA QUINTANILLA & ASOCIADOS

14/05/2018 - 05/01/2025

Gestión documental, atención al cliente y apoyo en trámites legales., Mantenimiento de archivos digitales y físicos con alta confidencialidad.

AGENTE DE ATENCIÓN AL USUARIO

CHIVO WALLET

01/06/2024 - 31/08/2024

Resolución de incidencias técnicas y atención a usuarios de servicios financieros digitales., Aplicación de protocolos de seguridad y servicio al cliente.

PROFESOR DE EDUCACIÓN SECUNDARIA Y BACHILLERATO

LICEO FRANKFURT

01/02/2022 - 31/03/2024

Impartí clases en segundo ciclo, tercer ciclo y bachillerato en modalidad presencial y virtual., Diseñé e implementé materiales educativos digitales mediante Google Workspace, Moodle y Zoom., Brindé asesorías académicas personalizadas a más de 100 estudiantes.

COORDINADOR DE SERVICIO SOCIAL ESTUDIANTIL

LICEO FRANKFURT

15/02/2023 - 31/03/2024

Coordiné proyectos educativos con participación activa de estudiantes, docentes y padres., Implementé actividades con metodología participativa y enfoque en responsabilidad social.