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Gustavo
Customer Service & Dispatch Agent with 2+ years in logistics
Video resume
Customer Service & Dispatch Agent with 2+ years in logistics
Please record a video speaking in English about your experience.
Contact
Bogotá, Bogota D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermedio
Experience in providing precise information and support to customers and carriers.
Dispatch & Track & TraceIntermedio
Handled track and trace operations to coordinate deliveries and pickups efficiently.
Training & DevelopmentIntermedio
Conducted training sessions related to customer service and dispatch processes.
Communication SkillsIntermedio
Facilitated communication between customers and carriers to improve service flow.
Summary
Skilled professional with extensive experience in customer service, dispatch coordination, and team training, proficient in optimizing communication and operational efficiency.
Key Achievements
- Provided accurate tracking updates between customers and carriers for 2 years
- Managed multiple dispatch requests, prioritizing effectively in a logistics environment
- Trained team members in customer service and dispatch procedures for nearly 3 years
Skills
Customer ServiceDispatch & Track & TraceTraining & DevelopmentCommunication Skills
Published on CazVid - May 17, 2026