Entrepreneur with extensive experience in visual arts, community engagement, and customer support, specializing in embroidery education and brand development.
Handled customer inquiries and support across various companies via multiple channels.
Coordinated community spaces, planned events, and managed communication for embroidery and business communities.
Developed and delivered workshops on embroidery techniques and textile arts to diverse audiences.
Led marketing strategies, social media management, and branding efforts for personal and organizational projects.
Laboratorio de Bordado
Created and managed an independent visual arts brand focused on hand embroidery education and design., Developed and sold online and in-person workshops, digital content, and textile products., Managed marketing, branding, customer communication, logistics, sales and community growth., Led...
Pharmamatik Ltda.
Supported business registration, patent applications, and daily office operations., Assisted in brand building and social media presence for both veterinary and HR services., Managed point-of-sale operations and handled customer interactions and inquiries.
Club del Bordado Costa Rica
Coordinated a creative embroidery-based community space., Planned events, managed community communications, and facilitated workshops.
Multiple Transnational Companies
Worked in customer support roles at Directions in Research, Teletech, Motif Ltda, and Great Virtual Works., Handled customer inquiries via phone, email, and chat., Focused on customer satisfaction, issue resolution, and clear communication.
Bachelor’s Degree
Fashion Design
English Studies
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Supported business registration, maintained daily operations, and managed logistics and sales.
