Harold - Customer Service & Virtual Assistance with 3 years of client support experience

Bogotá, Bogotá D.C., ColombiaRemoteen

Gained experience in customer service via phone, chat, and email for over 3 years

Worked across multiple sectors including telecommunications, social networks, and energy

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in bilingual customer support, virtual assistance, and back office functions with over 3 years in diverse industries.

Customer ServiceAdvanced

Delivered support through phone, chat, and email for various companies, ensuring client satisfaction.

Virtual AssistanceIntermediate

Performed administrative and client support tasks, including managing communications and back office functions.

Bilingual CommunicationIntermediate

Provided client support in both English and Spanish, facilitating communication across language barriers.

Client Relationship ManagementIntermediate

Handled client inquiries and maintained positive interactions to foster trust and loyalty.

Back Office Operations

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