Versatile sales and course development specialist with experience in client management, online education tools, and administrative support. Proven ability to build relationships, streamline processes, and develop engaging digital content.
Built and maintained strong relationships with clients to foster loyalty and satisfaction.
Handled order cycles from inquiry to delivery, ensuring smooth transactions.
Created online courses and forms using ClickFunnels and Jotform to enhance user engagement.
Managed scheduling, correspondence, and client follow-ups to support operational efficiency.
OPTEC USA
Managed client accounts, building strong relationships to ensure long-term customer satisfaction., Handled the order processing cycle, from initial inquiries to final delivery, ensuring smooth transactions., Conducted follow-ups with clients to provide updates & address concerns.
Scheduled and managed appointments, ensuring smooth communication between clients and executives., Handled administrative tasks, including email correspondence, calendar organization, and client follow-ups., Maintained a high level of professionalism in client interactions, improving retention and satisfaction.
Developed online courses using ClickFunnels, enhancing user experience and increasing course completion rates., Designed and implemented data collection forms via Jotform.com for streamlined client interactions., Collaborated with teams to refine course content, ensuring clarity and effectiveness.
Computer Technology
Applied Science
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Engaged with social media platforms to expand professional networking opportunities.