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Sales and Course Creation Specialist with diverse client engagement experience
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Competencies
Built and maintained strong relationships with clients to foster loyalty and satisfaction.
Handled order cycles from inquiry to delivery, ensuring smooth transactions.
Created online courses and forms using ClickFunnels and Jotform to enhance user engagement.
Managed scheduling, correspondence, and client follow-ups to support operational efficiency.
Engaged with social media platforms to expand professional networking opportunities.
Education
Summary
Versatile sales and course development specialist with experience in client management, online education tools, and administrative support. Proven ability to build relationships, streamline processes, and develop engaging digital content.
Key Achievements
- Managed client accounts at OPTEC USA to ensure customer satisfaction
- Developed online courses and data collection forms, improving user engagement
- Scheduled and coordinated appointments, maintaining professional communication
Experience
Sales Consultant
Managed client accounts, building strong relationships to ensure long-term customer satisfaction., Handled the order processing cycle, from initial inquiries to final delivery, ensuring smooth transactions., Conducted follow-ups with clients to provide updates & address concerns.
Appointment Setter
Scheduled and managed appointments, ensuring smooth communication between clients and executives., Handled administrative tasks, including email correspondence, calendar organization, and client follow-ups., Maintained a high level of professionalism in client interactions, improving retention and satisfaction.
Course & Form Creation Specialist
Developed online courses using ClickFunnels, enhancing user experience and increasing course completion rates., Designed and implemented data collection forms via Jotform.com for streamlined client interactions., Collaborated with teams to refine course content, ensuring clarity and effectiveness.