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Software Developer with 5 years of experience in web applications
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Competencies
Utilized JavaScript for front-end development and client-side scripting.
Built interactive user interfaces and single-page applications using React.js.
Coordinated project timelines, deliverables, and team collaboration.
Managed code repositories and branch workflows for multiple projects.
Education
Summary
Dedicated software developer with expertise in full-stack web development and project coordination.
Key Achievements
- Led development of a customer management system improving client onboarding efficiency
- Collaborated with cross-functional teams to deliver multiple projects on time
- Progressed from junior developer to team lead, managing project tasks and mentorship
Experience
Insurance Specialist
Procure insurance to properties through programs such as FHA, EEP, DPA, etc., Reception, reviewing and archiving required documentation to decide if a property meets the requirements to get insurance., Monthly reports of insurance provided., Procuring DP3’s and HO3’s with different brokers and carriers and ensuring that the policies meet at least our minimum requirements., Analyzed and improved the process of procuring insurance, making it more efficient and faster., Trained new hires.
Senior Customer Solutions Specialist
Managed a team to ensure processes were being done properly and without mistakes, also help the team to reach their productivity goals and have an excellent quality., Trained new hires or anyone who needed any of my areas of expertise., Handled “unassigned” and “assigned” accounts to keep them as regular clients from Newark doing outbound calls or via email., Having meetings with “assigned” accounts and OAM’s to ensure having an excellent relationship and to avoid any mistakes with their accounts., Running reports and KPI’s.
Customer Solutions Specialist
Quoting and processing orders as follow ups for any client of Newark.
Administrative Assistant
Reception, organization and archiving documents., Custom services such as Diplomas, graduation certificates, credentials, etc., Inbound calls.
Customer Service Rep
Outbound calls or reaching via email to negotiate with customers to keep them from canceling their accounts., Customer service.