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Hema

Process Executive – AR

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Chennai, Tamil Nadu, India
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Competencies

Communication

Demonstrated experience with Communication.

Customer Engagement

Demonstrated experience with Customer Engagement.

Lead Qualification

Demonstrated experience with Lead Qualification.

Sales & Marketing

Demonstrated experience with Sales & Marketing.

Problem Solving

Demonstrated experience with Problem Solving.

Education

SSLC
PADMA ADARSH HSS SCHOOL
Completed 2018
Higher Secondary
PADMA ADARSH HSS SCHOOL
Completed 2020
B.Sc., Radiography & Imaging Technology
Tagore Institute of Allied Health Science
2020 - 2024

Summary

Professional profile

Experience

Process Executive – AR

Omega Healthcare
Apr 2025 - Jul 2026

Handled end-to-end DU1 claim processing, including voice and non-voice processing.. Managed claims through the reimbursement stage and worked on appeal decisions and ensured completion within the required TAT.. Managed projects independently from initial consultation to final delivery.

Sales Personnel

Aditya Birla Fashion & Retail Ltd.
Jan 2022 - Jan 2023

Assisted customers with product selection and queries.. Managed sales transactions and maintained store inventory.. Built positive relationships with customers to improve customer satisfaction.

Order Representative

Sapphire Foods Ltd. (KFC)
Jan 2021 - Jan 2022

Handled customer orders accurately through the designated ordering system.. Maintained service quality and focused on customer satisfaction.. Coordinated with the service team for timely order preparation.

Skills

CommunicationCustomer EngagementLead QualificationSales & MarketingProblem Solving
Published on CazVid - Oct 7, 2026
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