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Henry
Customer Service Representative with 2 years of BPO industry experience
Video resume
Customer service Representative
I have worked in the BPO industry for the last two years and I have accumulated experience in the following scopes: n- Customer service Interpretationn- Appointment settingn- Real State cold callingnOn top of that I have excellent communication skills and I'm a responsible person who gives their best all the time.
Contact
Matagalpa, Matagalpa, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided customer support and interpretation services in a bilingual context, ensuring clear communication.
Communication SkillsAdvanced
Demonstrated ability to communicate effectively in customer interactions and business call scenarios.
Appointment SettingIntermediate
Scheduled appointments in a real estate context, coordinating between clients and agents.
Cold CallingIntermediate
Engaged in real estate cold calling to generate potential leads and client interest.
Summary
Experienced BPO professional with skills in customer service, interpretation, and appointment setting, demonstrating strong communication and responsibility.
Key Achievements
- Gained experience in customer service interpretation, appointment setting, and cold calling in real estate.
- Developed strong communication skills and reliability in a BPO environment.
- Worked in diverse customer-facing roles requiring efficient communication and responsibility.
Skills
Customer ServiceCommunication SkillsAppointment SettingCold Calling
Published on CazVid - Jul 3, 2025