Henry - Payroll Specialist at FASE 360

Expert in managing payroll processes and ensuring compliance with regulations.

Skilled in maintaining strong client relationships and enhancing service delivery.

Proficient in coordinating logistics operations and managing shipment tracking.

Advanced user of Microsoft Office tools for efficient data management and reporting.

Exceptional communication skills facilitating effective interaction with clients and teams.

Managed comprehensive logistics billing and administrative support, including processing paysheets, executing closing load operations, and generating final charges for external logistics customers (PRECISION LOGISTICS services).. Utilized Adobe and PDF Online tools to efficiently modify and generate Bills of Lading (BOLs) for Dry Runs and Final Charges debriefing.. Ensured efficient rail platform utilization by interacting with systems such as CN One and BNSF.. Utilized key technology tools, including the TILT (TMS) platform, MS Teams, and Office 365/Outlook, to facilitate operations.. Managed driver communications via SMS/Email for prompt documentation collection and performing Load Final Charges follow-up to ensure timely and accurate invoicing.. Handled precise order entry, prepared essential reports, and managed Ingate/Outgate document retrieval, ensuring efficient operational and financial workflows.

Acted as a key point of contact between service managers, technicians, and clients—ensuring seamless communication and efficient coordination of service schedules.. Utilized Microsoft Office and virtual support tools to manage real-time dispatching and resolve client inquiries promptly.. Maintained accurate documentation of all communications, supporting executive and managerial reporting processes.. Streamlined dispatch operations with meticulous record-keeping practices, resulting in reduced errors and increased productivity levels.. Received new orders, prepared documentation, and assigned personnel.

Managed interview scheduling, pre-screening, and onboarding coordination for clients.. Maintained organized databases of candidates and communications to ensure recruitment efficiency.

Delivered support in HR administration, document management, and client onboarding.. Coordinated customized payroll training sessions and maintained detailed compliance documentation.. Served as a liaison between clients and technical teams for effective implementation.. Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Provided exceptional customer support to delivery partners, resolving issues related to orders, deliveries, and address information.. Efficiently handled email support and ticketing, demonstrating strong problem-solving and communication skills.

Managed shipment coordination and tracking, ensuring seamless communication via email, phone, and carrier websites.. Prepared Excel-based pick-up reports, monitored cargo status, and resolved logistical issues during transportation.. Handled the collection of critical paperwork for dock checks and returns.