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Herlis

Customer Service Representative with 8 years of experience in hospitality and real estate

Video resume

Customer service representative
I have 8 years of experience as customer service representative, I esa in charged to guide customer during the requested company procedures, I got the ability to handle hard situations and I consider museógrafo a problem solver.

Contact

Cartagena de Indias, Bolívar, Colombia
Open to remote
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Competencies

Customer ServiceExpert

Provided guidance and support to customers, managing various types of inquiries and issues.

Communication SkillsAdvanced

Demonstrated strong verbal communication skills in multilingual environments, ensuring clear information dissemination.

Problem SolvingIntermediate

Applied problem-solving skills to resolve customer issues efficiently and effectively.

MultitaskingAdvanced

Managed interactions across different platforms and environments, including airports, call centers, and real estate.

Summary

Experienced customer service representative with 8 years in hospitality, call centers, and real estate sectors, skilled in guiding customers and solving problems.

Key Achievements

  • Gained extensive experience in guiding customers through company procedures in diverse environments.
  • Handled difficult situations effectively, demonstrating problem-solving abilities.
  • Worked across multiple sectors including airport services, call centers, and real estate.

Skills

Customer ServiceCommunication SkillsProblem SolvingMultitasking
Published on CazVid - Jul 3, 2025
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