Professional profile
Proficient in Fast Learner for soft skills tasks
Proficient in Communication Skills for soft skills tasks
Proficient in Adaptability for soft skills tasks
Proficient in Focused for soft skills tasks
Proficient in Conflict solving through dialogue for soft skills tasks
Maqui Travel Services
Management of financial information. Making reports on reservations and sales of travel services. Management of sensitive information corresponding to banks and other entities. Analysis of reservations and sales delivered directly to the CEO of the company. Access to platforms cruise and sales. Assertive communication in English and Spanish
Teleperformance Colombia
Internal and external customer service of the US cargo transportation platform. Support in the loading and unloading process. Verification of its status and confirmation of the assigned driver's data. Provision of the service in English
Atento Colombia
Internal and external customer service of a US financial institution. Clarification of account statements and other requests for banking services. Provision of the service in English
Freelancer
English - Spanish Translation / Interpreter Service to Latin people. Assistance and accompaniment at Medical Dr Appointments. Errands and document filling -Issuing
International Women ́s Connection
Voluntary assistance program for foreigner resident women of diverse nationalities. Childcare. Children clothing and toys donation work. Team talks about intercultural experience of motherhood
Berlitz Colombia
Customer service (both internal and external). Class scheduling and management by email and phone communication
IQ Outsourcing (Coomeva)
Entering relevant information about patient medical records and billing for Healthcare / Insurance Companies. Database management and its related applications
Fundación Universitaria Compensar
In person customer service - information in facilities. Problem solving to customer requests both served through digital platforms and in person. Management of the institution ́s financial information
Certified English Tutor
Technical Course
Crash Course
Bachiller técnico
I'm Haiti Cadena. I'm an administrative assistant with extensive customer service experience. Strong interpersonal skills and teaming collaboration, expertise in Microsoft Office and Document Management. Proficient in English and Spanish Enhancing Communication.