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H

Hugo

Operator with hands-on maintenance and safety expertise

Contact

Victoria de Durango, Durango, Mexico
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Competencies

Tool operationIntermediate

Applied tool operation skills in equipment maintenance and production tasks.

Mechanical troubleshootingIntermediate

Identified and resolved mechanical issues in machinery efficiently.

Safety complianceAdvanced

Ensured adherence to safety regulations in work area cleanliness and equipment handling.

Customer serviceIntermediate

Handled customer inquiries and resolved complaints effectively in a service environment.

Work schedulingBeginner

Managed work schedules to optimize productivity in production or customer service roles.

Education

Certificate of Technical Studies
KANSAS CITY KASAS AREA TECHNICAL SCHOOL
Completed 10/2004

Languages

EnglishFirst Language
SpanishIntermediate (B1)

Summary

Experienced in equipment maintenance, safety compliance, and customer interactions with a focus on quality and efficiency.

Key Achievements

  • Performed routine maintenance on equipment to ensure optimal performance
  • Troubleshot mechanical problems, making repairs or adjustments as needed
  • Maintained cleanliness of work area and equipment following safety regulations

Experience

Operator

COFICAB MX.
05/2021 - 09/2023

Performed routine maintenance on equipment to ensure optimal performance., Maintained cleanliness of work area and equipment in accordance with safety regulations., Verified accuracy of material measurements before loading into machines., Troubleshooted mechanical problems with machines, making repairs or adjustments when necessary.

Customer Service Representative

TELEPERFORMANCE
01/2020 - 02/2021

Answered customer inquiries and provided accurate information regarding products and services., Provided excellent customer service to resolve customer complaints in a timely manner., Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Skills

Tool operationMechanical troubleshootingSafety complianceCustomer serviceWork scheduling
Published on CazVid - Jul 3, 2025
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