Demonstrated experience with English.
Demonstrated experience with Spanish.
Demonstrated experience with Customer Service.
Demonstrated experience with Satellite Installation.
Teleperformance (subcontracted by Language Line Solutions)
Provided critical medical interpretation services, facilitating clear and accurate communication between Spanish-speaking patients and English-speaking healthcare providers, ensuring patient understanding and quality care., Successfully navigated diverse medical scenarios, interpreting medical terminology, patient symptoms, treatment plans, and instructions with precision and professionalism., Demonstrated strong communication and interpersonal skills while interacting with patients and healthcare staff in sensitive situations., Initially provided comprehensive customer service support, showcasing adaptability and a commitment to helping others by assisting with access needs, insurance inquiries, roadside assistance, and guidance on welfare and housing applications.
Independent Contractor
Successfully operated as an independent contractor, demonstrating self-motivation, responsibility, and entrepreneurial drive., Provided expert satellite installation services, showcasing technical proficiency in setup, troubleshooting, and customer education for DirecTV, Dish Network, and Canadian systems., Delivered high-quality cultured marble installation and repair services, effectively resolving complex issues and ensuring customer satisfaction through meticulous work and problem-solving., Managed all aspects of bathroom remodeling projects, highlighting versatility and project management skills in delivering successful home improvement solutions.
Possessed extensive experience in satellite installation, demonstrating technical expertise in dish mounting, cable routing, and system connection., Proven ability to diagnose and resolve technical issues, ensuring optimal satellite performance and customer satisfaction., Effectively communicated with customers, providing clear explanations and enhancing their understanding of their satellite systems., Demonstrated adaptability and cross-cultural communication skills by installing systems for Canadian clients in Arizona.
High School Diploma
Vocational Training
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Demonstrated experience with Cultured Marble Installation.
Mesa Fully Formed
Developed specialized expertise in addressing and resolving complex cultured marble installation problems, showcasing in-depth technical knowledge and problem-solving abilities., Consistently delivered high-quality workmanship in both repairs and new installations, ensuring long-term functionality and customer satisfaction., Effectively handled customer complaints and issues, demonstrating strong customer service skills and a commitment to finding solutions.
