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Hugo
General Manager with 20+ years in Operations Management
Video resume
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Competencies
Skilled in leading teams and managing employee performance to achieve business goals.
Extensive experience in overseeing operations and ensuring compliance with policies.
Expertise in developing marketing plans that drive sales and customer engagement.
Knowledgeable in implementing security measures to protect assets and personnel.
Committed to delivering exceptional customer experiences across diverse environments.
Education
Languages
Summary
Dynamic and results-oriented General Manager with over 20 years of experience in operations management across various industries, including retail and security.
Key Achievements
- Increased annual sales by 20% at Car Parts JIRED through effective sales strategies.
- Successfully founded and managed a clothing store, boosting sales and customer loyalty.
- Improved operational efficiency in La Fraternidad through effective inventory management.
- Developed and implemented security procedures at SEMAPRO, reducing incidents significantly.
- Ensured high-quality customer service across multiple business operations.
Experience
General Administrator
Managed all restaurant operations, including personnel management, payments, and purchases.. Improved operational efficiency through effective inventory and supply management.. Ensured excellent customer service, increasing customer satisfaction and loyalty.
Manager
Successfully founded and managed a clothing store, increasing sales and customer loyalty.. Administered all business operations, from purchasing to inventory management.. Implemented marketing strategies that increased store visibility and sales.
Management and Supervisor
Managed all physical and electronic security operations, ensuring effective protection of properties and assets.. Developed and implemented security procedures, improving incident response and reducing risks.. Supervised a team of 45 security guards and technicians, maintaining high performance and discipline standards.
General Manager
Directed all daily operations, ensuring high-quality customer service and optimizing sales processes.. Implemented sales strategies that resulted in a 20% increase in annual sales.. Supervised and motivated a team of 10 employees, improving productivity and workplace environment.
Management
Directed all daily operations, ensuring high-quality customer service and optimizing sales processes.. Managed all operations, including personnel management, payments, purchases, and orders.
Skills
Video Transcript
Lic. Ad. De Empresa pasante carrera DERECHO
Muy buenos días, mi nombre es José Yubos Agastuna, soy de Honduras. A muy corta edad yo empecé a trabajar en lo que es atención al cliente en ventas, tengo la experiencia requerida, porque soy candidato, porque soy de las personas que promueve el amor al prójimo y creo que las ventas y atención al cliente tienen que ver con el amor al prójimo. ¿Por qué? Porque un cliente se hace fecho y alegre, regrese para que se la atienda mejor, o de igual manera como se la atendió anteriormente.