Hugo

Demonstrated experience with Organized.

Demonstrated experience with Collaboration.

Demonstrated experience with Customer-oriented.

Demonstrated experience with Personable.

Supervised and coordinated dining room activities and directed staff to provide fast and courteous customer service., Scheduled dining room reservations, arranged parties, special events, or special services for dinners, received and recorded dining reservations., Greeted guests and escorted them to table or waiting area., Communicated with kitchen staff, management, serving staff, and customers to ensure dining details were handled properly and guest concerns promptly addressed., Inspected dining room for cleanliness, proper supply levels, and required staffing.

Maintained an extensive knowledge of Fine Dining, from the origin of ingredients through cooking methodology, to educate guests and answer questions., Ensured dietary restrictions of guests were followed, guiding them to items that met their nutritional needs., Collaborated with other servers to minimize wait times for customers, regardless of which table they were assigned.

Gather food supplies, decoration, utensils, supply trays needed for each event., Communicate with and direct catering staff before, during, and after each event., Create menus and timelines for catering events., Oversee average of 15 employees for minimum of 50 person events.