Ibra

Customer Service & Technical Support Agent with 1+ years of experience

Video resume

Customer service and technical support agent

I have experience on customer service and technical support accounts. I was over 1 year and 2 months on that account were by l developed skills on how to threat customers and how to help and solved their problems as well.

Contact

Guatemala City, Guatemala, Guatemala

Open to remote

Available on CazVid

Contact via CazVid

Competencies

Customer ServiceIntermediate

Handled customer inquiries and issues, focusing on effective resolution and satisfaction.

Technical SupportIntermediate

Provided technical assistance and troubleshooting for client accounts.

Communication SkillsIntermediate

Developed clear and professional communication with customers and team members.

Problem SolvingIntermediate

Resolved customer problems, improving service quality and efficiency.

Summary

Customer service and technical support agent with over a year of experience in resolving client issues and enhancing customer satisfaction. Skilled in troubleshooting, communication, and problem-solving in fast-paced environments.

Key Achievements

Developed customer interaction skills over 1+ years in technical support and customer service.
Gained experience in troubleshooting and problem resolution for client accounts.
Enhanced communication and problem-solving abilities in a service environment.

Skills

Customer ServiceTechnical SupportCommunication SkillsProblem Solving

Published on CazVid - Jul 3, 2025

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