CazVid - Video Resumes That Work
CazVidThis is my profile
ENES
Contact via CazVid
I

Idanna

Customer Service & Presentation Specialist with 3+ years in Customer Engagement and Live Interaction

Contact

San José, San José, Costa Rica
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceAdvanced

Experienced in managing client relationships, appointments, and ensuring excellent customer satisfaction.

Communication SkillsAdvanced

Proficient in English and Spanish, with strong verbal skills demonstrated in live casino presentations.

Data Entry & DocumentationIntermediate

Skilled in maintaining accurate records and managing business documentation efficiently.

Technical ReportingIntermediate

Capable of identifying and reporting technical issues promptly in operational settings.

Education

High School Diploma
CINDEA Escazú
Completed 2019

Languages

EnglishB1–B2
SpanishNative

Summary

Dedicated professional with expertise in customer relations, live communication, and administrative tasks. Bilingual in English and Spanish, with a proven ability to adapt in dynamic environments.

Key Achievements

  • Managed daily business operations and client records, ensuring accuracy and organization as an independent technician.
  • Delivered engaging live casino presentations in English, maintaining high accuracy and professionalism in a fast-paced environment.
  • Promoted products effectively and maintained organized records, contributing to improved customer engagement.

Experience

Independent Beauty Technician

Self-Employed
2021 - Present

Managed appointment scheduling, customer records, payments, and daily business operations., Maintained accurate client information and organized business documentation., Delivered excellent customer service while handling multiple tasks efficiently., Worked independently with strong attention to detail and organization.

Live Casino Presenter

Dunhill Group
Jul 2024 - Sep 2025

Communicated in English with international users in real time., Maintained accuracy while following procedures in a fast-paced environment., Reported technical issues and collaborated with cross-functional teams.

Product Promoter

2019 - 2020

Assisted customers, promoted products, and maintained organized daily records.

Skills

Customer ServiceCommunication SkillsData Entry & DocumentationTechnical Reporting
Published on CazVid - Aug 7, 2026
See more Customer Service in San JoséEn español
  1. Home
  2. /Hire in Costa Rica
  3. /San José
  4. /Customer Service in San José
  5. /Idanna
Contact Idanna