Illian - Customer Service Representative with 6+ years of interpretation experience

Hermosillo, Sonora, MéxicoRemoteen

Certified through ALTA and bilingual, enabling effective communication in diverse contexts

Over six years of experience as a medically certified interpreter

Published on CazVidVideo interview availableOpen to remote

Summary

Bilingual customer service professional with over six years of experience in interpretation and call center environments. Holds a psychology background and certification through ALTA, with a focus on effective communication and client satisfaction.

Video Resume

Key Achievements

Developed strong interpersonal skills through psychology background and call center work

Skills

Customer ServiceAdvanced

Provided customer support in call centers, ensuring client satisfaction through effective communication.

InterpretationExpert

Interpreted medical and general conversations, certified and bilingual, for over six years.

Communication SkillsAdvanced

Utilized charismatic and clear communication to facilitate understanding in diverse situations.

Psychology KnowledgeIntermediate

Applied psychology background to better understand and address client needs.

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