Experienced call center agent specializing in customer service, technical support, and subject matter expertise with over 7 years of industry practice.
Provided customer support via calls, chats, social media, and email in call center environments.
Received tech support training for tier 2 services including phone and home internet troubleshooting.
Handled customer interactions and back-office tasks remotely in diverse settings.
Applied out-of-the-box thinking to solve customer issues effectively.
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