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Ines
Customer Service/Reservation Specialist with 1 year experience in hospitality
Video resume
Customer Service/Reservation Specialist
I worked for a year in Alorica for the hotel group IHG. I enjoyed this experience very much because it allowed me to interact with other cultures and help customers get a place to stay when needed or a perfect holiday.
Contact
Santo Domingo, Distrito de Santo Domingo, Santo Domingo
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Delivered assistance to customers, resolving inquiries and ensuring satisfaction.
Reservation ManagementIntermediate
Handled hotel reservation processes and supported holiday planning for clients.
Cultural CommunicationIntermediate
Interacted effectively with diverse clients from various cultural backgrounds.
Multilingual CommunicationBeginner
Able to communicate basic information in multiple languages to support customer needs.
Summary
Experienced hospitality professional with a year of customer support and reservation management, complemented by international study experience.
Key Achievements
- Gained international exposure by studying abroad in the UK
- Provided customer support for IHG hotel group via Alorica
- Assisted clients in reservation processes and holiday planning
Skills
Customer ServiceReservation ManagementCultural CommunicationMultilingual Communication
Published on CazVid - Jul 3, 2025