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Customer Service/Reservation Specialist

Currículo em vídeo

Customer Service/Reservation Specialist
I worked for a year in Alorica for the hotel group IHG. I enjoyed this experience very much because it allowed me to interact with other cultures and help customers get a place to stay when needed or a perfect holiday.

Contato

Santo Domingo, Distrito de Santo Domingo, Santo Domingo
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceIntermediate

Delivered assistance to customers, resolving inquiries and ensuring satisfaction.

Reservation ManagementIntermediate

Handled hotel reservation processes and supported holiday planning for clients.

Cultural CommunicationIntermediate

Interacted effectively with diverse clients from various cultural backgrounds.

Multilingual CommunicationBeginner

Able to communicate basic information in multiple languages to support customer needs.

Resumo

Experienced hospitality professional with a year of customer support and reservation management, complemented by international study experience.

Principais conquistas

  • Gained international exposure by studying abroad in the UK
  • Provided customer support for IHG hotel group via Alorica
  • Assisted clients in reservation processes and holiday planning

Habilidades

Customer ServiceReservation ManagementCultural CommunicationMultilingual Communication
Publicado na CazVid - 3 de jul. de 2025
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