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Irish
Offline ESL and IELTS Teachers
Contact
Competencies
Demonstrated experience with Data Validation.
Demonstrated experience with Process Improvement.
Demonstrated experience with Cross-team Collaboration.
Education
Summary
Offline ESL and IELTS Teachers open to new opportunities
Experience
Quality Support and Analyst
Created and updated training guides, trackers, and process documents to keep records accurate and up to date. Monitored trainee performance data and validated results before reporting. Coordinated with QA and Operations to fix gaps in reports and process flow. Performed quality audits and checked data entries and reports for accuracy and completeness. Used Excel to review trends and identify recurring issues or data inconsistencies. Helped standardize reporting formats and documentation across teams. Reviewed complex cases and decisions to ensure correct policy and data interpretation. Supported pilot processes by validating outputs and documenting findings. Maintained reference materials and process notes for team use
Trainer II
Quality Support and Analyst
Content Moderator
Reviewed and classified records based on guidelines and accuracy standards. Ensured consistency in decisions through careful data and policy checking. Escalated unclear cases with proper documentation