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Irvin Alberto Rodriguez

San Salvador, San Salvador, El Salvador

Customer Service Agent with 4+ Years in Call Center Industry

  • Gained extensive experience across multiple roles including customer service, technical support, and deposition clerk.
  • Worked with diverse accounts in telecommunications, legal, and healthcare sectors.
  • Handled appointment scheduling and depositions, demonstrating versatility and adaptability.
Customer Service
Intermediate
Provided support and assistance to customers, addressing inquiries and resolving issues effectively.
Technical Support
Intermediate
Assisted clients with troubleshooting and resolving technical problems related to telecommunications.
Appointment Scheduling
Intermediate
Managed appointment bookings and scheduling for a healthcare clinic.
Legal Assistance
Beginner
Performed deposition clerking for a law firm, handling legal documentation and proceedings.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Customer service agent

More than 4 years in the call center industry for accounts like customer service agent, technical support department, appointment scheduler and deposition clerk.

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