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Irving
Customer Service & Tech Support Specialist with diverse client interaction experience
Video resume
Tech Support, Sales Man, Customer Service
The first skill on the list is quality in the approaching with customers always polite in the interaction followed by active listening to understand the current problem that we are treating with. Finishing with the interaction report ensuring the quality process.
Contact
Playa del Carmen, Quintana Roo, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied polite communication and active listening to effectively address customer inquiries and issues.
Technical SupportIntermediate
Provided tech assistance, resolving client problems with a focus on quality and thorough problem analysis.
Team LeadershipIntermediate
Led small teams in previous roles, demonstrating leadership and team coordination skills.
Communication SkillsAdvanced
Ensured clear, polite, and active communication with customers, contributing to high satisfaction levels.
Summary
Dedicated professional with experience in customer service, technical support, and team leadership, committed to delivering quality interaction and team success.
Key Achievements
- Handled technical support, customer service, and sales roles, demonstrating versatility in client engagement
- Developed skills in active listening, politeness, and interaction reporting to improve communication quality
- Led teams in previous roles, showcasing leadership capabilities and teamwork orientation
Skills
Customer ServiceTechnical SupportTeam LeadershipCommunication Skills
Published on CazVid - Jul 3, 2025