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Isaac Erazo

California City, California, United States

Customer Service Representative with 2 years experience in client support

  • Gained two years of on-site customer service experience at KM2 Solutions in Honduras
  • Handled a variety of customer interactions including appointments, billing, complaints, and dispatch orders
  • Managed inbound and outbound calls, ensuring customer needs were addressed efficiently
Customer Service
Intermediate
Provided support to customers via calls, addressing inquiries and complaints.
Communication Skills
Intermediate
Effectively communicated with patients and team members in a customer support environment.
Call Handling
Intermediate
Managed inbound and outbound calls for appointment scheduling, billing, and issue resolution.
Problem Solving
Beginner
Addressed customer complaints and dispatched orders, ensuring customer satisfaction.
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Customer service representative

Taking care of customers.

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