Isaac - Customer Service Representative with 2 years experience in client support

California City, California, United StatesRemoteen

Gained two years of on-site customer service experience at KM2 Solutions in Honduras

Handled a variety of customer interactions including appointments, billing, complaints, and dispatch orders

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated customer service representative with 2 years of experience in handling diverse customer inquiries, complaints, and dispatch processes.

Managed inbound and outbound calls, ensuring customer needs were addressed efficiently

Customer ServiceIntermediate

Provided support to customers via calls, addressing inquiries and complaints.

Communication SkillsIntermediate

Effectively communicated with patients and team members in a customer support environment.

Call HandlingIntermediate

Managed inbound and outbound calls for appointment scheduling, billing, and issue resolution.

Problem SolvingBeginner

Addressed customer complaints and dispatched orders, ensuring customer satisfaction.