Detail-oriented data analyst with a strong track record in leveraging data to improve business outcomes across finance and marketing domains.
Performed statistical analysis and data interpretation to support business decisions.
Designed and managed database queries to extract relevant data efficiently.
Created dashboards and visual reports using Tableau and Power BI.
Developed complex spreadsheets and macros for data processing and analysis.
Teleperformance
Assisting customers with their shipping services at the Fedex company.
Teleperformance
Assure consistency on quality guidelines.
Teleperformance
Leading updates and top processes.
Teleperformance
Managing teams and analyzing metrics to ensure good assistance to customers., Administrative tasks based on the company requirements and agents' needs.
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Coordinated multiple projects ensuring timely completion and stakeholder communication.
Teleperformance
Strong relationships with clients and partners.
Teleperformance
Contributions to the success of the third consecutive year, Teleperformance has been included in the prestigious 25 World’s Best Workplaces.
Teleperformance
