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Isacna
Virtual Assistant with 5+ years of administrative experience
Video resume
Virtual Assistant
Hello, my name is Isacna Alfaro. I have experience working as an Administrative Assistant for a Bags company and for a Chief nurse, as a Virtual Assistant for a transportation company and as a Customer Service representative and Data Entry. I have experience making inbound and outbound calls for people to gather their case histories, I am super great with customer support as well as I posses excellent communication skills and abilities to multitask and organize.
Contact
Acarigua, Portuguesa, Venezuela
Open to remote
Available on CazVid
Competencies
Customer SupportAdvanced
Handled customer inquiries and support tasks, demonstrating strong communication and problem-solving skills
Communication SkillsAdvanced
Excelled in verbal and written communication in bilingual settings to effectively engage clients and team members
Multitasking & OrganizationIntermediate
Managed multiple roles and responsibilities such as data entry and call management concurrently
Data EntryIntermediate
Performed data entry tasks with accuracy and efficiency across various roles
Summary
Experienced in administrative support, customer service, and data management, with a strong focus on communication and organization
Key Achievements
- Managed inbound and outbound calls to gather case histories, demonstrating proficiency in communication and customer support
- Supported multiple roles including Administrative Assistant, Virtual Assistant, and Customer Service, indicating versatility in task management
- Bilingual in English and Spanish, enhancing communication capabilities across diverse client bases
Skills
Customer SupportCommunication SkillsMultitasking & OrganizationData Entry
Published on CazVid - Jul 3, 2025