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Virtual Administrator with diverse data and customer service skills
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Competencies
Performed detailed data entry and updates across various platforms, ensuring information accuracy and consistency.
Handled client interactions via phone and email, supporting claim processes and lead engagement.
Engaged in lead generation through social media outreach and marketplace onboarding activities.
Utilized tools like Microsoft Excel, Slack, RingCentral, and CRM systems to manage data and communication workflows.
Education
Languages
Summary
Experienced in managing data entry, customer service, and sales tasks across diverse industries. Skilled in CRM, report generation, and workflow coordination to support business operations efficiently.
Key Achievements
- Managed farm and sales data, ensuring accurate reporting and updating livestock records across multiple platforms.
- Led lead generation initiatives via LinkedIn, expanding potential customer outreach effectively.
- Streamlined insurance claim workflows through diligent follow-up and document organization in CRM systems.
Experience
Virtual Administrative Assistant
Enter farm information to Metafarms system, pigs movements from nurseries and finisher rooms, upload sales information., Generate production, feed, sales reports to present farms statistical metrics., Upload sow events to PICTraq platform to keep sows information accurate and updated.
Sales Assistant
Lead Generation and Outbound Process throughout LinkedIn connections.
Follow Up Specialist
Phone calls and emails to follow-up with the insurance companies., Coordinating full workflow in Monday CRM., Handling and working with project documents., Organizing claim file storage.
Data Entry Operator
Updated patients medical information in the database regarding G.I procedure., Correcting patients contact information.
Virtual Digital Operator
Contacting leads to join them to AppSumo marketplace, Importing product listing from various marketplaces
Data Entry Operator
Gathering US based business and companies contact information on the internet