itumeleng - Automotive Sales Professional with over 15 years in Banking and Car Sales

Exceptional ability to understand and address customer needs, ensuring high satisfaction and loyalty.

Proven track record of generating leads, closing deals, and driving revenue growth.

Knowledgeable in vehicle financing options, credit assessments, and related financial services.

Skilled in analyzing sales data and market trends to inform strategic decisions.

Expertise in identifying and nurturing potential clients through multiple channels.

Achieved targets by marketing vehicles via diverse strategies, including cold calling customers and posting on social media.. Maintained long-term revenue streams with careful management of client relationships, generating repeat business, and consistent referrals.. Closed sales with persuasive communication skills, leveraging knowledge of consumers, financing, and vehicles to lock in deals.. Earned high customer satisfaction marks by helping each person get into ideal vehicle at desired payment.. Recommended merchandise to suit customer budget and preferences.. Delivered exceptional customer service to each person, skillfully managing stages of buying processes and after-sales support.

Greeting customers and identifying their needs. Pitching relevant products and services by demonstrating all vehicle features. Ensuring there is a positive experience from start to finish. Meeting sales targets. Maintaining a database of potential customers. Administrative tasks and preparing rental agreements. Cultivated long-term relationships with clients to ensure repeat business and referrals.. Implement CRM systems for better customer tracking, leading to improved follow-up processes and higher conversion rates.. Liaised with finance department to ascertain individual customers' financing and ownership options and communicated details to clients to close purchases.. Clarified visitors' questions about cars, financing and purchase process, utilising sales skills to close potential purchases.

Sales focus - achieve customer growth and targets defined by the bank. Meet and exceed individual targets for all products. Meet and exceed all sales and customer service as set by the bank. Service (up-selling, cross selling and granting of banking products i.e Credit, Investment, Insurance and general transactions). Converting sales opportunities through inbound customer requests. Outbound calling to target both existing and prospective customers. Customer queries, setting follow-ups and conducting professional financial needs analysis. Drafting weekly and monthly reports to management. Experience on SAP system. Built and nurtured long-term relationships with clients to foster brand loyalty.. Stay knowledgeable on latest products and services innovations and technological advancements through continuous training.. Pre-approval on home loans.. Short term insurances and claims.