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Ivan
Lead Generation Agent with 6+ years in BPO and Customer Service
Video resume
Lead generation agent
Hello, I am a hard worker, persistent and fast learner. I have experience in BPO for more than 6 years and an excellent attitude. ?
Contact
Bogotá, Bogotá D.C., Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided effective customer support and handled inquiries in a fast-paced BPO environment.
Lead GenerationIntermediate
Engaged in prospecting and appointment setting to support sales campaigns.
SalesIntermediate
Participated in sales activities, including promoting products and closing potential leads.
Communication SkillsAdvanced
Utilized English and Spanish effectively in customer interactions and outreach.
Summary
Experienced BPO professional with over six years in customer service, sales, and lead generation, proficient in English and Spanish, seeking roles in appointment setting and sales.
Key Achievements
- Accumulated over six years of experience in BPO, focusing on customer service and sales.
- Worked with multiple companies including Teleperformance and Sutherland, gaining diverse industry exposure.
- Handled inbound and outbound calls, demonstrating versatility in communication and client engagement.
Skills
Customer ServiceLead GenerationSalesCommunication Skills
Published on CazVid - May 17, 2026