Ivan - Lead Generation Agent with 6+ years in BPO and Customer Service

Bogotá, Bogotá D.C., ColombiaRemoteen

Accumulated over six years of experience in BPO, focusing on customer service and sales.

Worked with multiple companies including Teleperformance and Sutherland, gaining diverse industry exposure.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced BPO professional with over six years in customer service, sales, and lead generation, proficient in English and Spanish, seeking roles in appointment setting and sales.

Video Resume

Key Achievements

Handled inbound and outbound calls, demonstrating versatility in communication and client engagement.

Skills

Customer ServiceAdvanced

Provided effective customer support and handled inquiries in a fast-paced BPO environment.

Lead GenerationIntermediate

Engaged in prospecting and appointment setting to support sales campaigns.

SalesIntermediate

Participated in sales activities, including promoting products and closing potential leads.

Communication SkillsAdvanced

Utilized English and Spanish effectively in customer interactions and outreach.

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