Ivan - Software Engineer with 5+ years in full-stack development

Extensive experience in building dynamic client-side applications.

Utilized for backend development and automation scripts.

Deployed and maintained applications on AWS infrastructure.

Built modern, responsive user interfaces for web applications.

Demonstrated medical English proficiency through active use of medical terminology and reading medical glossaries., Provided accurate interpretation tailored to various medical scenarios, including appointment scheduling, in-person visits, telehealth, follow-up calls, intakes, emergencies, surgeries, therapies, and discharge instructions., Clearly explained medical information such as orders, discharges, prescriptions, and authorizations., Maintained efficiency in dynamic and high-pressure environments like medical emergencies., Engaged in constant internal certifications, endorsing research skills and adaptability., Strengthened key skills including note-taking, record-keeping, active listening, communication, and empathy.

Developed a deep understanding of customers' needs and pain points., Worked effectively under pressure to enhance customer satisfaction., Acquired empathy, communication, persuasion, and good time management skills.

Applied empathy, active listening, problem identification, and objection handling skills.