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Ivan

Carrier Operations Specialist with 3+ years in logistics and client service

Video resume

Carrier Operations Specialist with 3+ years in logistics and client service
Please record a video speaking in English about your experience.

Contact

Guadalajara, Jalisco, Mexico
Open to remote
Available on CazVid
Contact via CazVid

Competencies

Customer ServiceIntermediate

Provided client support and addressed service issues across multiple roles, ensuring customer satisfaction.

Logistics CoordinationIntermediate

Coordinated freight and managed relationships with transportation providers, optimizing delivery processes.

Multilingual CommunicationIntermediate

Communicated effectively in English and Spanish in customer service and logistics roles.

Problem ResolutionIntermediate

Resolved operational issues in carrier logistics, maintaining workflow efficiency.

Education

Primaria- José María Morelos y Pavón
Completed 2012
Secundaria- Escuela Secundaria Técnica Nª90
Completed 2014
Preparatoria- East coweta high school
Completed 2016

Languages

InglesAvanzado
Español

Summary

Experienced professional in carrier operations, freight coordination, and customer relations with proficiency in English and Spanish. Adept at problem solving and managing logistics processes.

Key Achievements

  • Managed carrier relationships, freight coordination, and problem resolution at Tata Consultancy Services.
  • Accumulated diverse experience across customer service and carrier operations roles, demonstrating adaptability.
  • Developed multilingual communication skills in English and Spanish, enhancing client interactions.

Experience

Carrier Operations Representative

Tata Consultancy Services
10 Mayo 2022 - 31 Agosto 2023

Gestión de Relaciones con Transportistas, Coordinación de Fletes, Resolución de Problemas

Especialista en Atención a Clientes

JJS Construction Services
26 Septiembre 2021 - 7 Mayo 2022

Carrier Operations Representative

Echo Global Logistics
5 Mayo 2024 - 15 Septiembre 2025

Skills

Customer ServiceLogistics CoordinationMultilingual CommunicationProblem Resolution
Published on CazVid - May 17, 2026
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