Iván - Customer Service Specialist with 18+ years in client support

Santiago de Cali, Valle del Cauca, ColombiaRemoteen

Over 18 years of experience as a customer service representative

Consistently performed in customer support roles across Santiago de Cali

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced customer service representative with over 18 years of dedicated support in Santiago de Cali, also specialized in CSI technology.

Developed expertise as a CSI tech while maintaining primary customer service responsibilities

Customer ServiceExpert

Provided high-quality support and assistance to customers for over 18 years.

Communication SkillsAdvanced

Effectively communicated with clients and team members to resolve issues and provide guidance.

Technical SupportIntermediate

Supported technical queries related to CSI technology as part of the customer service role.

Problem SolvingAdvanced

Identified customer issues and provided appropriate solutions efficiently.