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Iván

Customer Service Specialist with 18+ years in client support

Video resume

Customer service
I hace mire than 18byears experiences un customer service

Contact

Santiago de Cali, Valle del Cauca, Colombia
Open to remote
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Competencies

Customer ServiceExpert

Provided high-quality support and assistance to customers for over 18 years.

Communication SkillsAdvanced

Effectively communicated with clients and team members to resolve issues and provide guidance.

Technical SupportIntermediate

Supported technical queries related to CSI technology as part of the customer service role.

Problem SolvingAdvanced

Identified customer issues and provided appropriate solutions efficiently.

Summary

Experienced customer service representative with over 18 years of dedicated support in Santiago de Cali, also specialized in CSI technology.

Key Achievements

  • Over 18 years of experience as a customer service representative
  • Consistently performed in customer support roles across Santiago de Cali
  • Developed expertise as a CSI tech while maintaining primary customer service responsibilities

Skills

Customer ServiceCommunication SkillsTechnical SupportProblem Solving
Published on CazVid - Jul 3, 2025
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