Iviwe - HR Support Specialist at Greater Kokstad Municipality

Experienced in HR administration, employee record keeping, and personnel documentation.

Proficient in managing office operations, documentation, and organizational tasks.

Skilled in assisting clients and patients, ensuring professional and courteous interactions.

Expert in MS Word, Excel, PowerPoint, and Outlook for document creation and data management.

Coordinate HR administrative activities and provide operation support across the department. Maintain confidential employee records, HR files, personnel documentation, and workforce information. Support onboarding, induction, employee correspondence departmental documentation and management reports. Monitor attendance records, leave administration, absenteeism reports, and employee data updates. Support payroll administration through preparation of payroll inputs and employee information updates. Respond to employee queries and provide day to day HR administrative support. Ensure compliance with organisational policies, procedures, and record management standards. Coordinate meetings, schedules, interviews and departmental administrative activities

Greet and assist patients, schedule appointments, and manage walk-in consultations professionally. Handle patient bookings, cancellations, and rescheduling and maintain the appointment calendar. Process chronic medication applications and liaise with medical aids for approvals and documentation. Communicate with medical aid providers to verify patient benefits, claims, and outstanding payments. Manage patient referrals to specialists, ensuring correct documentation and follow-up for confirmation. Prepare and submit invoices for consultations, procedures, and treatments while tracking payments. Maintain accurate patient records, updating details and ensuring confidentiality and compliance. Coordinate doctor schedules, ensuring smooth daily operations and minimising patient wait times