Dedicated professional with extensive experience in customer service, team supervision, and administrative support across various roles.
Handled customer inquiries, managed appointments, and provided technical support.
Supervised teams of agents, prepared training materials, and trained new hires.
Performed payroll verification, worked with billing, and handled scheduling.
Recruited and managed remote sales team members at Scout Solar.
411 Locals
Callcentered
Answering calls for multiple businesses., Scheduling appointments and taking messages
Scout Solar
Recruiting and managing a small remote team of salesmen.
Agrimargot S de RL de CV
Worked with payroll and bill verification to ensure that attendance matched payroll., Verified workers adherence to guidelines required by internal and external protocols.
Ganauri S.A
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Verified adherence to protocols and conducted quality supervision at Vangtel and Hablatel.
Supervised a team of agents and ensure they reach their goals., Reporting., Preparing material for new hires., Training on processes and guidelines.
Hablatel S.A. de C.V.A De CV
Vangtel (Intugo)
