Jack - Customer Service & Data Analytics Specialist with diverse communication skills

San José, San José, Costa RicaRemoteen

Gained experience in inbound/outbound calls, email, and chat support.

Applied data analytics skills using Tableau and Power BI in finance roles.

Published on CazVidVideo interview availableOpen to remote

Summary

Customer Service Associate with expertise in data analytics and multichannel communication.

Supported customer service operations combining communication and data analysis.

Data AnalyticsIntermediate

Utilized Tableau and Power BI for data analysis in finance roles.

Customer ServiceIntermediate

Handled inbound/outbound calls, email, and chat support for clients.

Communication SkillsAdvanced

Provided customer support through multiple channels including calls, chat, and email.

Multichannel SupportIntermediate

Managed multiple forms of customer communication simultaneously.

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