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Jack

San José, San José, Costa Rica Available for Remote Work

Customer Service & Data Analytics Specialist with diverse communication skills

  • Gained experience in inbound/outbound calls, email, and chat support.
  • Applied data analytics skills using Tableau and Power BI in finance roles.
  • Supported customer service operations combining communication and data analysis.
Data Analytics
Intermediate
Utilized Tableau and Power BI for data analysis in finance roles.
Customer Service
Intermediate
Handled inbound/outbound calls, email, and chat support for clients.
Communication Skills
Advanced
Provided customer support through multiple channels including calls, chat, and email.
Multichannel Support
Intermediate
Managed multiple forms of customer communication simultaneously.
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Data analytics - Customer Service Associate

Data analytics in Tableau and Power BI as well as inbound/outbound calls, char and email .

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