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J

Jacob

Bartender at Hollywood Casino with 3+ years in hospitality and customer service

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Martinsburg, West Virginia, United States
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Competencies

Customer ServiceExpert

Skilled in engaging customers, addressing needs, and enhancing overall service experience.

Beverage PreparationAdvanced

Proficient in preparing and serving a variety of drinks with precision and consistency.

Time ManagementIntermediate

Capable of prioritizing tasks effectively to meet operational deadlines.

Safety & Guest EngagementIntermediate

Experienced in maintaining safety protocols while providing engaging guest experiences.

Education

High school diploma
Musselman High School
Completed 2020

Summary

Dedicated hospitality professional with extensive experience in bar operations, guest engagement, and safety. Skilled in beverage preparation, cash handling, and delivering memorable customer experiences. Committed to operational excellence and safety standards.

Key Achievements

  • Provided exceptional beverage service, increasing customer satisfaction during shifts
  • Maintained cleanliness and organization of bar area, ensuring compliance with health standards
  • Efficiently managed cash transactions and order taking, reducing wait times
  • Led safety and guest experience at River Riders, ensuring a memorable and secure whitewater rafting experience
  • Distributed bread efficiently at Flowers Foods, supporting supply chain operations

Experience

Bar Porter/Bartender

Hollywood Casino
2025 - Present

Serve Beer/Liquor/Wines. Restock. Clean. Take orders

Whitewater Raft Guide

River Riders
2025 - 2025

Taking guests down the Potomac safely while providing historical information.

Bread Distributor

Flowers Foods
2020 - 2024

Correctional Officer

Vicki Douglas Juvenile Detention Center
2020 - 2020

Skills

Customer ServiceBeverage PreparationTime ManagementSafety & Guest Engagement
Published on CazVid - Jun 2, 2026
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