October 2021 - January 2024
Customer Service Specialist
Teleperformance
Delivered outstanding customer service by addressing inquiries and resolving issues via phone, email, and chat., Provided technical support and troubleshooting for products and services, ensuring customer satisfaction., Processed orders, handled complaints, and guided customers through product features and services., Collaborated with teams to improve processes and enhance the customer experience.
August 2022 - September 2024
Privacy Advisor
Abine | Delete Me
Provided expert guidance on privacy policies, data protection strategies, and online security practices., Ensured compliance with privacy regulations and helped resolve privacy-related inquiries and issues., Assisted clients in managing their personal data and enhancing their privacy settings across various platforms.