This is my profileContact via CazVid
James
Dispatcher
Video resume
Dispatcher
Experienced in customer service and data analysis, I seamlessly handle inquiries and high call volumes at Hewlett Packard. As a skilled Credit Analyst at HCL, I make informed decisions and manage risk. With a proven track record in TATA Consulting and Incfile, I bring a positive and professional demeanor, coupled with meticulous record-keeping and a knack for process enhancements. Connect with me on LinkedIn: www.[link hidden]
Contact
Guadalajara i Jalisco, Jalisco, Mexico
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided excellent customer support across multiple roles, ensuring customer satisfaction.
Data AnalysisAdvanced
Utilized data to inform decisions, especially in risk management and process improvements.
Credit AnalysisIntermediate
Made informed credit decisions by analyzing financial data and managing risk at HCL.
Process ImprovementIntermediate
Contributed to workflow enhancements and back-office support to optimize operations.
Summary
Experienced Customer Service and Data Analyst with a strong background in tech and finance, skilled in handling inquiries, risk management, and process enhancements.
Key Achievements
- Managed high call volumes and inquiries effectively at Hewlett Packard.
- Made data-driven credit decisions and managed risk at HCL.
- Ensured smooth customer experiences and process improvements at TATA Consulting and Incfile.
Skills
Customer ServiceData AnalysisCredit AnalysisProcess Improvement
Published on CazVid - Jul 3, 2025