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Competencies
Demonstrated experience with Customer Service.
Demonstrated experience with Sales & Lead Generation.
Demonstrated experience with Appointment Setting.
Demonstrated experience with Microsoft Office.
Demonstrated experience with CRM Software.
Education
Summary
Professional profile
Experience
Returns Fulfillment Associate
Processed high volumes of customer returns in a fast-paced fulfillment setting by conducting thorough inspections for quality, functionality, and accuracy.. Ensured all items were sorted appropriately into correct inventory streams, significantly minimizing processing delays and errors.
Sales Team Lead
Coached team members on identifying high-potential residential properties and delivering compelling, regulatory-compliant solar proposals at the door.
Sales Rep
Worked as a Solar Sales Representative conducting door-to-door sales and generating leads through direct outreach to homeowners.. Educated customers on solar energy, potential savings, financing options, and available incentives while identifying their energy needs and determining potential solutions.. Built strong relationships with customers, handled objections and questions, scheduled qualified appointments, and consistently worked toward daily and weekly sales goals in a commission-based environment.
Front Desk Receptionist
Managed a high-volume multi-line phone system to address client inquiries and coordinate logistics in a fast-paced environment.. Coordinated and scheduled dozens of site surveys weekly, significantly improving appointment fill rates and customer satisfaction.