Dedicated specialist with over 5 years in talent acquisition, customer service, and quality assurance. Skilled in employee onboarding, client interaction, and compliance monitoring across diverse industries. Proven ability to improve processes, support teams, and foster positive experiences.
Managed candidate sourcing, screening, onboarding, and employee records across multiple platforms.
Answered customer inquiries, provided product information, and supported account management at AT&T and Verizon.
Conducted quality audits, shared insights, and trained new hires to ensure compliance with standards.
Maintained employee and organizational data, generated weekly reports, and tracked recruitment trends.
Solvo - STAFFusion Inc
sourcing, attracting, selecting, and helping to start the onboarding process of the top talent in the market as per our organizational needs, Timely communication with applicants to include basic screening, scheduling interviews, background checks, and onboarding, Update employee records with new...
AT&T (Sutherland Global Services)
Listen to customer's concerns, answer customer's questions and provide information about the company's products and services, Selling products and meeting customer needs, Services existing accounts, obtain orders and establish new accounts by planning and organizing daily...
Verizon (Sykes)
Empathize with customer's possible objections, ask questions to discover their needs and, based on that, give a clarity offer to help the prospect overcome their hesitations, Assist with the preparation of written and verbal reports with managers on compliance program status, issues,...
INTERNATIONAL BUSINESS
BACHELOR OF ACADEMIC HIGH SCHOOL
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Sutherland Global Services - Airbnb
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