Experienced professional with background in collections, customer retention, logistics, and real estate, specializing in managing diverse client portfolios and operational processes.
Managed collections processes for medical bills, credit cards, and student loans.
Worked in retention for Cox Cable, focusing on customer satisfaction and service recovery.
Supported logistics activities for large freight companies, coordinating international and domestic shipments.
Involved in residential and commercial property management and transactions.
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Participated in debt settlement and merchant cash advance loan processes.