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Production Supervisor with leadership and performance improvement expertise
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Competencies
Applied problem-solving skills to resolve customer issues and improve processes across roles.
Led team performance and developed strategies to achieve operational goals.
Managed multiple responsibilities efficiently, ensuring timely service delivery in roles like cashier and supervisor.
Handled customer issues and transactions, maintaining organized and welcoming environments.
Education
Summary
Experienced supervisor and cashier with strong problem-solving, leadership, and customer service skills. Skilled in process improvement and team oversight across hospitality, retail, and communication sectors.
Key Achievements
- Supervised team performance and developed action plans to meet goals at Startek Inc.
- Handled customer issues and sales at Sprint Mobile, ensuring service quality
- Managed cashier responsibilities, including balancing cash drawers and maintaining organized checkout areas
Experience
Cashier/Cook
Take customer's orders and payments for their products, Made sure food was served within the appropriate time frame.
Sales Associate
Handled customer issues with services., Sales of products.
Cashier
Assisted with taking payment for customers., Balanced cash drawer at beginning and end of each shift., Maintained clean, organized, and well-stocked checkout areas.
Production Supervisor
Oversee team's performance and work to get them to the desire goals., Monitor clients line adherence., Developed actions plans to make sure goals are meet.