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Nelson

Operations & Coordination Specialist with 5+ years in Education and Hospitality

Video resume

Operations & Coordination Specialist with 5+ years in Education and Hospitality
Please record a video speaking in English about your experience.

Contact

Ambato, Tungurahua Province, Ecuador
Open to remote
Available on CazVid
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Competencies

SchedulingAdvanced

Efficiently managed class and staff schedules in educational and hospitality environments.

Customer ServiceIntermediate

Provided bilingual support and conflict resolution across hospitality and client service roles.

Record Keeping & Inventory ManagementAdvanced

Maintained accurate records and inventory logs to support daily operations and compliance.

Team CoordinationAdvanced

Facilitated communication and task prioritization among team members in fast-paced settings.

Microsoft Office & Google WorkspaceExpert

Utilized across roles for document creation, communication, scheduling, and process management.

Education

TESOL Teaching Certification
World TESOL Academy
Completed 2023
Financial Economics / Finance Coursework
Valencia Community College
Completed 2012
Commercial Cookery & Kitchen Management
Hilton Academy
Completed 2005

Languages

EnglishFluent
SpanishFluent

Summary

Experienced in education, hospitality, and remote coordination roles, with strong communication and organizational skills. Skilled in scheduling, record keeping, team coordination, and client support. Fluent in English and Spanish, adaptable to remote work.

Key Achievements

  • Developed academic structure, syllabus, and program methodology for a startup, enhancing educational delivery.
  • Recruited, trained, and evaluated faculty to maintain high teaching standards and improve department performance.
  • Coordinated kitchen workflow during high-volume service, ensuring timely completion and inventory accuracy.

Experience

Academic Director & Coordinator

Total Education Program
Jun 2019 - Sep 2023

Developed academic structure, syllabus, and program methodology for an early-stage startup., Recruited, trained, and evaluated faculty to ensure high teaching standards., Managed scheduling, course planning, and classroom assignment., Improved academic department performance through monitoring and...

English Language Teacher

Golden Bridge Corporation
Mar 2017 - Jul 2019

Delivered lesson plans and academic materials for communication and writing courses., Evaluated student performance and supported exam preparation., Taught multi-level groups using multimedia teaching strategies.

Assistant Chef

UNO Pizzeria & Grill
Nov 2005 - May 2010

Coordinated kitchen workflow during high-volume service, ensuring tasks were prioritized and completed on time., Communicated constantly with team members to adjust production based on demand., Maintained accurate production and inventory records to support daily operations.

Assistant Chef

Embassy Suites by Hilton
Jun 2002 - Sep 2005

Supported daily hotel food operations serving guests and events on strict timelines., Followed standardized procedures and checklists to ensure operational consistency., Communicated with supervisors and team members to resolve service issues quickly.

Skills

SchedulingCustomer ServiceRecord Keeping & Inventory ManagementTeam CoordinationMicrosoft Office & Google Workspace
Published on CazVid - May 17, 2026
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