Experienced call center agent skilled in customer support and collections, fluent in English, with a proven ability to manage diverse customer interactions remotely.
Assisted customers with inquiries and support via phone calls, ensuring understanding and satisfaction.
Demonstrated fluent English communication, both verbal and written, for diverse customer interactions.
Experienced in managing calls related to customer inquiries and collections within a high-volume environment.
Conducted phone collections, requiring negotiation and compliance with policies.
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