January 2024 - Present
Senior Funding Consultant
EMC Financial
Cold calling, Sales calls, Closing / Closer, Follow ups / Scheduling appointments, Meeting KPI’s, Funding, Consultation
January 2023 - December 2023
Appointment Setter/ Closer
Conversionly, LLC
Cold Calling potential clients and setting appointments., Auditing Calls, Translating Appointments, I set for the Closers., Eventually Closing Sales for my appointments.
July 2021 - December 2022
REMOTE POSITION, TECHNICAL SUPPORT
SAMSUNG USA, ALORICA RD
Maintain Metrics, Trouble Shoot Home Appliances as in Samsung Refrigerators, Visual support with Samsung tools
November 2020 - July 2021
SALES AGENT
NUE AGE MARKETING DOMINICANA
Establish relationships with new customers, Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in, Anticipate the needs of clients and address them accordingly
January 2020 - October 2020
INVENTORY MANAGEMENT
CARVISION / The Dealer Support
Multi-media Marketing, Brand recognition optimization, Knowledge of Market trends, Strategic media placement, Training Co-workers
March 2014 - August 2019
SALES AGENT
Dollar Phone Pinless/ Skymax Dominicana
Search for potential affiliates., Web search engines, Whois lookups, Referrals from existing affiliates, Follow up with existing affiliates., Ensure links and banners are updated, Ensure partner sites adheres to our dealer policy, Motivate affiliates to be creative and spend on advertising, Customer Service / Sales, Answering all Customers questions and providing efficient service.
August 2011 - February 2014
Claims Resolution SUPERVISOR
First American Home Buyers Protection/ Synergies Strategic Services
Supervise all types of complex adjustments and closed, denied, and simple adjustments., Meet Quality, Productivity and Attendance requirements, Ensure Provider Satisfaction through:, •Maintaining accurate documentation, •Providing assistance to Providers with status updates, •Being responsible for any follow-up work needed for resolving and closing issues, •Identifying and resolving anticipated Provider issues to prevent future calls, Maintain proficiency in all technical applications (technical skills and system knowledge), Comply with all current policies, procedures and workflows
March 2007 - June 2011
Customer Service Representative
United Near shore Operation
Bilingual Agent, Providing Customer Service for Sprint Together with Nextel Customers
February 2004 - May 2005
MARKETING DIRECTOR
A1 Wireless USA Inc. / InPhonic Inc.
Search for potential affiliates., Web search engines, Whois lookups, Referrals from existing affiliates, Follow up with existing affiliates., Ensure links and banners are updated, Ensure partner sites adheres to our dealer policy, Motivate affiliates to be creative and spend on advertising, Customer Service / Sales, Answering all Customers questions and providing efficient service., Directing Customers to the correct Department., Explore new marketing / advertising opportunities (co-branding), Engage companies in special promotions, Various markets aside from wireless phones and electronics, Managing Shopping Comparison Merchants, Business.com, CNET.com, Shopping.com, Yahoo.com, Maintaining positive company image, Visiting many popular forums, Countering negative remarks with positive ones, Interacting through PM with many users on forums, Overall leaving a positive company image
