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Jeffrey

Customer Service & Operations Specialist with Diverse Industry Experience

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Managua, Managua Department, Nicaragua
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Competencies

Customer ServiceIntermediate

Provided support through emails, chats, and voice communication in tech support and back office roles.

Operational SupportIntermediate

Performed diverse tasks including gardening, construction, and maintenance across multiple positions.

Communication & TeamworkAdvanced

Displayed strong communication skills and teamwork in roles involving customer interaction and collaboration.

Multitasking & AdaptabilityIntermediate

Handled multiple responsibilities across sectors like hospitality, retail, and back-office support.

Technical SupportIntermediate

Provided tech assistance within customer service environments, troubleshooting issues effectively.

Education

Stella maris school
Completed 2011
Stella maris high school
Completed 2016

Languages

English
Spanish

Summary

Experienced in customer service, operational tasks, and various manual roles with a focus on adaptability and teamwork.

Key Achievements

  • Gained hands-on experience across hospitality, retail, and customer support sectors.
  • Developed a versatile skill set including gardening, construction, and tech support roles.
  • Demonstrated ability to adapt quickly to various job responsibilities and work environments.

Experience

Hotel maintenance

Tocamar s.a
JANUARY 2016 - JULY 2016

Gardening, Student

tour guide

self-employed
AUGUST 2016 - FEBREARY 2017

tour guide in Marsella beach

Self-employed
MARCH 2017 - MAY 2018

groceries store

Groceries store

Distribuidora las gemelas
JUNE 2018 - DECEMBER 2019

Construction worker

Tocamar S.A
JANUARY 2020 - OCTOBER 2020

Gardening, Construction worker, Tour guide, Fisher

Self-employed
November 2020 - JANUARY 2022

Gardening, Construction worker, Student

Self-employed
Febreary 2022 - AUGUST 2022

Student, Fisher

costumer service

sitel-foundever- capital one
NOVEMBER 2022 - MARCH 2024

Back office, Tech support

Backoffice

Ibex global solutions
AUGUST 2024 - APRIL 2025

Costumer service (Emails, chats and voice), Tech support

Skills

Customer ServiceOperational SupportCommunication & TeamworkMultitasking & AdaptabilityTechnical Support
Published on CazVid - Jul 3, 2025
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