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J

Jeffry

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Guatemala City,Guatemala,Guatemala
Available on CazVid
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Competencies

NegotiationsIntermediate

Demonstrated experience with Negotiations.

SalesIntermediate

Demonstrated experience with Sales.

Customer ServiceIntermediate

Demonstrated experience with Customer Service.

Digital ProficiencyIntermediate

Demonstrated experience with Digital Proficiency.

Time ManagementIntermediate

Demonstrated experience with Time Management.

Education

Computer science engineering
Universidad Mariano Galvez
Completed Current
Electronics Engineering
San Carlos Guatemala
Completed 2024
Electronics
Liceo Tecnico de Villa nueva
Completed 2016

Languages

enNative

Experience

Customer Service Representative

Intouch Cx
April/24/2024 - Current

Providing customer service to buyers and sellers from StubHub, Explaining how the service works, Providing technical assistance, Submitting disputes, Helping sellers close the sales by negotiating with their buyers as an intermediary, Coordinating logistics and arranging delivery of packages via mail or setting up in person deliveries at the venues.

Tech Support 2

Atento
December/26/2022 - April /1/2024

Customer Service and technical assistance to Disney+ & Star+ Subscribers.

Customer relations, International Sales & Brand management

Comercializadora los Eucaliptos S.a.
January/24/2022 - December/26/2022

Improving relations with customers, Establishing relationships with international vendors, Generating $1.5M in sales, Running local publicity campaigns

Customer service representative

24/7 Intouch (now intouch cx)
February/14/2021 - January/20/2022

Royal Caribbean Sales associate

Conduent
October/8/2018 - March/17/2020

Providing customer service to customers, Selling amenities such as vacations, beverages, internet at sea, experiences on board, exclusive restaurant packages, Booking potential customers and upselling when possible.

At&T CSR

ACT
May/20/2017

Working as a customer service & sales representative, Selling products and upselling services to customers.

Skills

NegotiationsSalesCustomer ServiceDigital ProficiencyTime Management
Published on CazVid - May 17, 2026
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