Jen - Customer Service Specialist with managerial experience in hospitality

Chinandega, Chinandega, NicaraguaRemoteen

Handled customer inquiries and assisted drivers as a call center agent

Managed operations as a McDonald's manager

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in customer support, team supervision, and operational management with a proactive and communicative approach.

Customer ServiceAdvanced

Provided assistance to customers and drivers, ensuring their needs were met efficiently.

Team ManagementIntermediate

Supervised staff at McDonald's to ensure smooth daily operations.

CommunicationAdvanced

Engaged with customers and team members effectively, supporting their needs.

Problem SolvingIntermediate

Addressed customer issues and operational challenges proactively.