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Jency Pimentel

San Rafael del Yuma, La Altagracia, Santo Domingo

Customer Service Specialist with 7 years experience in telecommunications and retail

  • Accumulated approximately seven years of customer service experience over the phone at Verizon Bell South Relay Center.
  • Gained four years of sales experience over the phone, demonstrating sales and communication skills.
  • Worked six years in retail customer service in the United States, enhancing interpersonal and problem-solving abilities.
Customer Service
Expert
Provided customer support and assistance primarily over the phone for telecommunications and retail clients.
Sales
Intermediate
Engaged in over-the-phone sales activities, focusing on customer needs assessment and product promotion.
Communication Skills
Advanced
Effectively communicated with customers across different service environments, including retail and call centers.
Multitasking
Intermediate
Managed multiple customer interactions and service channels in fast-paced settings.
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Customer service aggent

Customer service representative.

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